Shipping policy
Thank you for choosing Flame Kissed LLC for your unique hand-burned and laser-engraved goods. We strive to provide exceptional products and a seamless shopping experience, including reliable shipping services worldwide. Please review our shipping policy below for more information:
Shipping Timeframes:
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Processing Time: All orders require a processing time before shipment. This processing time may vary based on the complexity of the product and is typically 1-5 business days.
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Shipping Time: The shipping time varies based on your location and the shipping method selected during checkout. Please refer to the estimated delivery times provided at the time of purchase.
Shipping Methods: We offer a variety of shipping methods to accommodate your needs. The available options and their estimated delivery times will be displayed during the checkout process.
Shipping Costs: Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.
International Shipping: Flame Kissed LLC proudly ships worldwide. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. Please be aware of your country's import regulations before placing an order.
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status and location of your package in real-time.
Shipping Address: Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout to avoid any delivery issues. Flame Kissed LLC is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your items in pristine condition.
Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy page.
Contact Information: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you.
Flame Kissed LLC reserves the right to update or modify this shipping policy at any time without prior notice. Please check this page regularly for any changes. Thank you for choosing Flame Kissed LLC!